Cookie Policy

Learn how LeadScale Ltd uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

Last updated: December 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us recognize your device and improve your browsing experience. Cookies are essential for many website functionalities and are widely used across the internet.

When you visit our website, your browser automatically sends these cookies back to our servers, allowing us to remember your preferences, login status, and other personalized settings. This technology enables us to provide you with a more efficient and customized experience each time you return to our site.

Cookies are plain text files and cannot execute code or transmit viruses. They are designed to be secure and are only accessible by the website that created them. The information stored in cookies is encrypted and cannot be read by other websites, ensuring your privacy and security.

Types of Cookies We Use

LeadScale Ltd uses different types of cookies to enhance your experience and provide our services effectively. Below, we explain each category in detail:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance optimization
  • Remembering your consent preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.

  • Google Analytics and similar tools
  • Website traffic monitoring
  • User behavior analysis
  • Performance metrics and reporting

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Language and region preferences
  • Display settings and customization
  • Remembering your choices and preferences
  • Chat widgets and customer support tools

Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

  • Retargeting and remarketing campaigns
  • Social media integration and tracking
  • Cross-site advertising coordination
  • Campaign performance measurement

How We Use Cookies

LeadScale Ltd uses cookies for several important purposes to enhance your experience with our services:

Website Functionality

Cookies ensure that our website works correctly by maintaining your session, remembering your preferences, and enabling core features like secure login and form submission.

Performance Optimization

We use cookies to monitor website performance, identify technical issues, and optimize loading times to provide you with the best possible browsing experience.

Personalization

Cookies help us remember your preferences, display settings, and customizations so you don't need to reconfigure them each time you visit our site.

Analytics and Improvement

By analyzing cookie data, we gain insights into user behavior, which helps us improve our website design, content, and overall user experience.

Data Protection

All cookie data is processed in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate technical and organizational measures to protect your personal information.

Managing Your Cookie Preferences

You have several options for controlling how cookies are used on your device. Here's how you can manage your cookie preferences:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can choose to:

  • Accept all cookies
  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Get notified when a cookie is set

The steps to manage cookies vary by browser. Check your browser's help section for specific instructions on cookie management.

Our Cookie Preferences Center

We provide a dedicated cookie preferences center where you can customize your cookie settings for our website. This allows you to:

  • Toggle different categories of cookies on or off
  • Save your preferences for future visits
  • Learn more about each type of cookie
  • Reset your preferences to default settings

Mobile Device Settings

For mobile devices, cookie management is handled through your device's settings:

  • iOS Safari: Settings → Safari → Privacy & Security
  • Android Chrome: Settings → Privacy and Security
  • Firefox Mobile: Settings → Privacy & Security

Important Note

Please note that disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to operate properly.

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. These may include:

Analytics Services

We use third-party analytics services like Google Analytics to understand how our website is used. These services may set their own cookies to track your behavior across websites.

Social Media Platforms

Social media widgets and buttons on our site may set cookies to enable social features and track your interactions with social media platforms.

Advertising Networks

Our advertising partners may use cookies to deliver relevant ads and measure campaign effectiveness across different websites.

Customer Support Tools

Live chat and customer support tools may use cookies to provide better service and remember your preferences during conversations.

Third-Party Policies

Each third-party service has its own cookie policy and privacy practices. We encourage you to review their privacy policies to understand how they use your data:

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:

1

Notify Users

Post a prominent notice on our website and update the "Last updated" date at the top of this policy.

2

Significant Changes

For substantial changes that affect your rights, we may provide additional notice through email or other communication channels.

3

Continued Use

Your continued use of our website after changes take effect constitutes acceptance of the updated Cookie Policy.

Regular Review

We recommend reviewing this Cookie Policy periodically to stay informed about how we use cookies and similar technologies. The most current version is always available on our website.

Frequently Asked Questions

What happens if I disable cookies?

Disabling cookies may limit some website functionality. You may need to re-enter information more frequently, lose some personalization features, and certain interactive elements may not work properly.

How long do cookies last?

Cookie duration varies by type. Session cookies expire when you close your browser, while persistent cookies remain on your device for a set period (typically 30 days to 2 years) unless you delete them.

Can cookies contain viruses or malware?

No, cookies cannot contain viruses, malware, or any executable code. They are simple text files that only contain information about your browsing behavior and preferences.

Do you share cookie data with other companies?

We may share anonymized analytics data with trusted partners to improve our services. We do not sell personal information, and third-party access is strictly controlled and monitored for privacy compliance.

Questions About Our Cookie Policy?

If you have any questions about this Cookie Policy or how we use cookies, please don't hesitate to contact our team.

Visit Us

123 Lead Street
Financial District
London EC2V 8HR
United Kingdom

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT

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