Terms of Service
Please read these terms and conditions carefully before using our services
Table of Contents
1. Acceptance of Terms
By accessing and using LeadScale Ltd's website and services ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website located at leadscale.cc (the "Service") operated by LeadScale Ltd ("us", "we", or "our"). By using our Service, you agree to be bound by these Terms.
2. Definitions
- "Service"
- Refers to the LeadScale website and all services, features, and functionalities provided by LeadScale Ltd.
- "User"
- Refers to the individual, company, or organization accessing or using our Service.
- "Account"
- Refers to the unique user profile created when registering for our Service.
- "Content"
- Refers to text, graphics, images, music, software, audio, video, information or other materials.
3. Description of Services
LeadScale Ltd provides lead generation and sales optimization services designed to help businesses grow their customer base and increase revenue. Our services include but are not limited to:
- Lead generation campaigns and strategies
- Sales funnel optimization
- CRM integration and management
- Marketing automation solutions
- Analytics and performance tracking
- Consulting and strategy development
We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time with reasonable notice to our users.
4. Eligibility and Registration
Eligibility Requirements
- You must be at least 18 years old
- You must have the legal authority to enter into this agreement
- You must comply with all applicable laws and regulations
- You must provide accurate and complete information
Registration Process
To access certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
5. User Accounts
Account Security
You are responsible for safeguarding your account password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for maintaining the confidentiality of your account credentials.
You agree to accept responsibility for all activities that occur under your account. You should notify us immediately of any unauthorized use of your account or any other security breach.
6. Acceptable Use Policy
Permitted Uses
- Using the Service for its intended business purpose
- Sharing non-confidential information
- Collaborating with team members
- Generating leads through legitimate channels
Prohibited Activities
- Using the Service for illegal activities
- Harassing or abusing other users
- Transmitting malicious code or viruses
- Attempting to gain unauthorized access
- Spamming or sending unsolicited communications
7. Intellectual Property Rights
Our Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of LeadScale Ltd and its licensors. The Service is protected by copyright, trademark, and other laws.
User Content
You retain ownership of any content you submit to our Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such content.
8. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.
Data Protection Highlights
- We implement industry-standard security measures
- Your data is encrypted in transit and at rest
- We do not sell your personal information to third parties
- You have rights to access, modify, and delete your data
9. Payment and Billing
Pricing
Our services are offered at competitive rates with transparent pricing. All fees are clearly displayed before purchase.
Payment Terms
Payment is due according to the schedule specified in your service agreement. Late payments may result in service suspension.
Billing Cycles
Services are billed according to the selected plan: monthly, quarterly, or annually. Automatic renewal applies unless cancelled.
10. Cancellation and Refunds
Cancellation Process
You may cancel your account at any time by contacting our support team. Cancellation will be effective at the end of your current billing cycle.
Refund Policy
30-Day Money Back Guarantee
We offer a full refund within 30 days of your initial purchase if you're not satisfied with our service.
Pro-Rated Refunds
Annual plans cancelled mid-term are eligible for pro-rated refunds minus a cancellation fee.
11. Disclaimers
Service Availability: We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Maintenance, updates, and unforeseen issues may cause temporary service disruptions.
Third-Party Services: Our Service may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties.
Accuracy of Information: While we strive to provide accurate and up-to-date information, we make no warranties about the completeness, reliability, or accuracy of the content.
12. Limitation of Liability
IMPORTANT: In no event shall LeadScale Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Maximum Liability
Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.
Consequential Damages
We are not liable for any consequential, indirect, or special damages arising from your use of our Service.
13. Termination
Termination by User
You may terminate your account at any time by contacting our support team. Your data will be retained for 30 days after termination for backup purposes.
Termination by LeadScale
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Effect of Termination
Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.
14. Modifications to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Notification Process
- Email notification to registered users
- Prominent notice on our website
- Updated "Last modified" date at the top of this page
- In-app notifications for active users
Your continued use of our Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
15. Governing Law
Jurisdiction
These Terms shall be interpreted and governed by the laws of England and Wales, without regard to conflict of law provisions.
Dispute Resolution
Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in London, United Kingdom, in accordance with the rules of the Arbitration Centre.
Legal Venue
For disputes that cannot be resolved through arbitration, the courts of London, United Kingdom shall have exclusive jurisdiction.
16. Contact Information
Get in Touch
Address
123 Lead Street
Financial District
London EC2V 8HR
United Kingdom
Phone
+44 20 7946 0958Business Hours
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